FAQ’s
Frequently Asked Questions
What types of medical equipment do you supply?
We supply a comprehensive range of products including diagnostic devices, surgical instruments, PPE, disposables, patient monitoring systems, and infection control solutions. If you’re looking for something specific, our team is happy to assist.
Do you deliver to both the UK and Ireland?
Yes, we offer fast and reliable delivery services across the UK and Ireland. We work with trusted logistics partners to ensure timely fulfilment to hospitals, clinics, and GP practices.
Can I set up a recurring supply agreement?
Absolutely. We offer flexible ordering options including scheduled deliveries, standing orders, and tailored procurement plans to ensure you never run out of essential stock.
Are your products compliant with NHS and HSE standards?
Yes, all our equipment meets the necessary UK and EU regulatory standards, including those required by the NHS and HSE. We only source from accredited manufacturers to ensure quality and compliance.
Do you provide training on how to use the equipment?
Yes, we offer product training for healthcare professionals either on-site or remotely, depending on the equipment. Our goal is to ensure your team is confident and fully equipped to use all products safely and effectively.
What kind of technical support do you offer?
We provide ongoing technical support for all equipment supplied. Our dedicated support team is available to assist with installation, troubleshooting, and maintenance queries. For urgent issues, we offer rapid-response support to minimise downtime.